Service 01
Consulting & Capability Building.
The service starts by assessing the client's e-learning readiness, then sets the plan, policies and quality standards together and prepares the client's team to apply them until it leads the change itself. Tajah began this work in 2013 with Imam Abdulrahman Bin Faisal University, then with Qassim University and Al-Baha University.
8
consulting & institutional capability projects delivered (2013–2021)
6
five Saudi universities and the Ministry of Education
27
outputs recorded in these contracts, across plans, policies, standards and training
3
successive consulting projects for Al-Baha University (2017–2020)
In short
Consulting and capability building helps universities and government bodies build lasting institutional e-learning capability that outlasts a single project.
Work starts with a diagnosis of the current state, from team readiness and workplace needs to the policies and indicators management already has. An integrated e-learning system is then designed with the client, with a strategic plan, documented policies and procedures the client adopts, design and quality standards, and systems that track and measure progress. Human capability programmes complete it, training academic and administrative staff and transferring the documented methodology to the client's team so that it continues without an outside vendor. The outputs go beyond a report to decisions ready for the client to adopt, documented roles, and performance indicators the client's own team follows. Tajah delivered eight projects of this kind between 2013 and 2021 for five Saudi universities and the Ministry of Education, three of them in succession for Al-Baha University.
What the service delivers
01Needs & current-state analysis
Assessing the client's e-learning readiness, by mapping team capability and workplace and management needs.
02Strategic plans & policies
An e-learning plan, and documented policies and procedures the client adopts.
03Quality standards & automation
Design standards, quality process automation and progress tracking systems.
04Human capability development
Training for academic staff, and the documented methodology handed to the client's team.
Ownership
What stays with the client after handover
- Documented plans, policies and standards in the client's name
- The methodology, transferred to its team with documented roles
- Indicators and tracking systems its own team runs
From the record
- 2026United Nations Development Programme (UNDP)Waqf Excellence Index
- 2020Tatweer Educational Technologies (TETCO)E-learning consulting
- 2018Al-Baha UniversityStrategy delivery and teaching-method redesign
- 2018Al-Baha UniversityQuality-assurance automation and tracking
- 2017Al-Baha UniversityInstitutional capability and faculty training
- 2015Imam Abdulrahman Bin Faisal UniversityInstitutional e-learning capability, phase two
- 2015Princess Nourah bint Abdulrahman UniversityStrategy consulting and training
- 2014Qassim UniversityConsulting on strategy and design standards
- 2013Imam Abdulrahman Bin Faisal UniversityBuild institutional e-learning capability
Questions asked before contracting
Can the service stop at consulting, without delivery?
Yes. It can stop at diagnosis, plans, policies and standards, or extend into delivery and capability building, as the client decides.
What is delivered at the end?
Documented outputs the client adopts, covering the strategic plan, policies and procedures, quality standards, training programmes and documented roles, alongside the report.
How does the work continue after the contract?
The documented methodology is transferred to the client's team, which is trained on it during the project and continues without an outside vendor.
Human capability development through educational technologies.
Once the need is described, one of Tajah's experts comes back with a first outline of scope and success indicators.