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Service 03

Platforms & Infrastructure.

The client's e-learning platform is set up and connected to its systems, then run, maintained and supported for the term of the contract. Tajah ran the e-learning systems of Imam Abdulrahman Bin Faisal University for eight years.

Tell us what you needFrom the record

8

years running Imam Abdulrahman Bin Faisal University's systems in two phases (2015–2023)

5

systems designed and run for learning management, training, exams, proctoring and virtual classes

3

in-house production facilities fitted out for TETCO, Qassim University and the University of Jeddah

12

education and government clients served by platform work in Saudi Arabia and Jordan

In short

Platforms and infrastructure gives a client an e-learning platform it has the right to deploy and run, with the software, system integration and educational media facilities around it.

The platform is built on an open-source learning management system (Moodle) with no rising licence fees, plus a package of add-ons developed by Tajah under a perpetual licence for the client, covering branding, roles and reports, and reviewed against National eLearning Center (NELC) standards per the scope of application. It connects to what the client already runs through standard interfaces to payment gateways, student affairs, human resources, and national systems as their linking rules require. Hosting, maintenance and support are managed for the term of the contract with no new in-house technical team, while the existing team's capability grows over time. The service also covers educational filming studios and e-learning labs on the client's premises. Tajah ran Imam Abdulrahman Bin Faisal University's e-learning systems for eight years in two phases.

What the service delivers

  1. 01

    Open source to deploy and run

    An open-source LMS (Moodle), no rising licence fees, with developers available to maintain and extend it.

  2. 02

    Tajah add-ons

    Add-ons under a perpetual client licence that tailor branding, roles and reports, reviewed against NELC standards.

  3. 03

    Integration with what the client runs

    Payment gateways, student affairs and HR, and learning records linked to national systems, so data is entered once.

  4. 04

    Run without a new team

    Managed hosting, routine maintenance and ongoing support, with monitoring, backups and user training.

  5. 05

    Production facilities on the client's premises

    Educational filming studios and e-learning labs, handed over ready to run with documented procedures.

Ownership

What stays with the client after handover

  • Data and learning records belong to the client
  • The right to deploy and run the platform under the core and add-on licences
  • Add-ons licensed perpetually after the contract
  • Lasting production capability on its premises

From the record

  • 2023Qassim UniversityStudios and labs for the Deanship of E-Learning
  • 2023Tatweer Educational ServicesTwo educational studios with a resident team
  • 2022Qassim UniversityTechnical readiness for the integrated system
  • 2022University of TabukRun and manage the learning content platform in three phases
  • 2021University of BishaExam proctoring system and administrator training
  • 2021University of JeddahEducational filming studio fit-out in the integrated programmeCase study
  • 2020Al Hasad Educational SchoolsVirtual classroom system (2020–2021)
  • 2020Imam Abdulrahman Bin Faisal UniversitySystem operation, phase twoCase study
  • 2020Jordan Teachers AssociationVirtual platform for teachers during the pandemic (2020–2021)
  • 2019Jordan Engineers AssociationEngineers' examination platform (2019–2020)

Full record

Case study · 2015–2023Imam Abdulrahman Bin Faisal UniversityEight years running e-learning systems.

Questions asked before contracting

Is a new technical team needed?

No. Tajah runs hosting, maintenance and support for the term of the contract, and the client's existing team grows its capability over time.

What happens after the contract ends?

The platform and its data stay the client's, the add-ons remain available under a perpetual licence, and the client can run it with its own team.

Is the platform aligned with NELC standards?

The add-ons are reviewed against NELC standards according to each client's scope of application and accreditation requirements.

Solutions for…

Human capability development through educational technologies.

Once the need is described, one of Tajah's experts comes back with a first outline of scope and success indicators.

Tell us what you needReach@eduArabia.com